Privacy policy
Last Updated: 06 May, 2025
Information We Collect
We collect both personal and non-personal information to deliver and improve our services. This may include your name, email address, phone number, company details, and billing information. We also collect usage data such as browser type, device information, IP address, and interactions within the platform to enhance your experience.
How We Use Your Information
Your information is used to provide and maintain our services, process payments, offer customer support, and send important updates. We may also use your data to personalize your experience, analyze platform usage, and improve product performance. Communication may include service announcements, updates, and marketing messages, which you can opt out of at any time.
Data Sharing and Disclosure
We do not sell your personal data. We may share limited information with trusted third-party service providers who assist us in operating the platform, processing payments, or analyzing usage—strictly for business purposes and under confidentiality agreements. In certain legal situations, we may be required to disclose your data to comply with applicable laws or governmental requests.
Data Security
We take data security seriously and implement industry-standard practices to safeguard your information. This includes encryption, secure data storage, and regular audits to prevent unauthorized access, data loss, or misuse. However, no system is entirely immune to breaches, and we encourage users to follow strong password practices.
Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data, and we will honor such requests in accordance with applicable laws and our internal policies.
Your Rights and Choices
You have the right to access, update, or delete your personal information stored with us. You may also request to restrict or object to certain data processing activities. To exercise these rights, please contact us through the details provided below.
Cookies and Tracking Technologies
Vetra uses cookies and similar tracking technologies to enhance your user experience, analyze platform usage, and tailor content. You may manage cookie preferences through your browser settings, but disabling cookies may limit some features of our service.
Third-Party Links
Our platform may include links to third-party websites or tools. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before interacting with them.
Updates to This Policy
We may update this Privacy Policy from time to time. When changes are made, we will notify you via email or a notice within the platform. Continued use of Vetra after changes signifies your acceptance of the updated policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: support@vetra.io
Address: Vetra Technologies, [Insert Company Address]